Support

Questions, issues, and beta feedback.

ShackMaestro is early-stage software. Feedback from real operating environments is especially helpful.

Email support

For questions, setup help, bug reports, or feedback, email support@shackmaestro.com.


In ShackMaestro v1.1.4 and later, you can also use Settings → Send Feedback to open a prefilled support email from your default mail program.

Helpful details to include

  • Radio model and CI-V address
  • Windows version
  • ShackMaestro/ShackScope version
  • Other station software involved, such as OmniRig, WSJT-X, Log4OM, SDR Console, or GridTracker
  • Relevant screenshots or log excerpts